New Appointment Procedures for New and Returning Patients
You have called 604 431 0005 and booked an appointment
After you are booked in and the clinic has your email address, your therapist will send an intake form to fill out and submit online. Consent documents will be required to review and sign in person.
Arriving at the Clinic
Patients will remain outside the locked gate/door until their appointment time, there will be no patients waiting in the reception area. Your practitioner will greet you/let you in at appointment time.
Entering the Clinic
Patients wash hands upon entry to clinic and if it is an initial appointment patients will need to review and sign the Informed Consent form provided by your practitioner. Patients will then provide payment for their treatment. Receipts will be sent digitally to the email address previously provided to the clinic.
Entering the Treatment Room
Once inside the treatment room, the interview and assessment portion of the treatment will commence. Once the assessment/discussion is complete, the practitioner will exit the treatment room, prepare for the treatment and knock and enter the treatment room once permission granted.
Treatment Conclusion
Once your treatment is completed and discussions with the practitioner about home care are complete the patients exit the treatment room. Patients will be able to rebook at this time - you will also provide alternate methods of communication as per patient preference at this time, ie. Texting
Questions or Concerns?
Please contact the clinic at 604 431 0005 if you have any questions or concerns about any of our policies or procedures.