(604) 431-0005

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    • Home
    • FAQs
    • What's new?
    • Fee Schedule
    • The Therapists
    • Benefits
    • Forms
    • Safety Plan
    • Contact

(604) 431-0005

  • Home
  • FAQs
  • What's new?
  • Fee Schedule
  • The Therapists
  • Benefits
  • Forms
  • Safety Plan
  • Contact

East Vancouver Therapeutic Massage Clinic

East Vancouver Therapeutic Massage ClinicEast Vancouver Therapeutic Massage ClinicEast Vancouver Therapeutic Massage Clinic

What's new?

Personal Protective Equipment

Personal Protective Equipment

Personal Protective Equipment

Patients are required to wear masks inside the clinic at all times (We will provide them).

Therapists will be wearing a mask, apron and face shield inside the clinic. Gloves available upon request.

Health Screening

Personal Protective Equipment

Personal Protective Equipment

We will send a Health Check Form 24 hours before every appointment.  The form will need to be completed before every appointment. If patients complete all forms before their scheduled appointment, it will allow for more hands on time during the treatment.

New Software

Personal Protective Equipment

Reduced Therapist Schedules

The therapists will now be using a software program to aid in patient intake, forms, receipts and reminders. The clinic will not be accommodating online billing or booking at this time. Patients will continue to call the clinic to book an appointment. The clinic now requires your email address to provide you with pertinent information relating to your appointment.

Reduced Therapist Schedules

Reduced Therapist Schedules

Reduced Therapist Schedules

Due to physical distancing and increased cleaning requirements, the therapists will not be able to see the same number of patients in a day as they were pre-COVID-19. Patience and understanding will be required as the therapists attempt to accommodate everyone. We are able to accept new patients as our schedule permits.

Policy Paper

Reduced Therapist Schedules

Questions or Concerns?

This document outlines in detail the new policies and procedures that have been developed in response to COVID-19. 


Find out more

Questions or Concerns?

Reduced Therapist Schedules

Questions or Concerns?

Please do not hesitate to call the clinic at any time if you have any questions or concerns about the changes we have made at the clinic. 604 431-0005.

Appointments cannot be cancelled or rescheduled by email - Phone call only.

New Appointment Procedures for New and Returning Patients

You have called 604 431 0005 and booked an appointment

After you are booked in and the clinic has your email address, your therapist will send an intake form to fill out and submit online. Included with the intake form will be 2 read only consent documents that you will be required to review and sign in person.  A Health Check Form will also be sent  and needs to be filled out and submitted online 24 hrs prior to your massage therapy appointment. 

Arriving at the Clinic

Patients will remain outside the locked gate/door until their appointment time, there will be no patients waiting in the reception area. Your therapist will greet you at the gate/door wearing a mask, apron and face shield, confirm you have completed your Health Check Form within 24 hrs of attending the clinic and that you are not experiencing any symptoms of illness. Your therapist will provide you a mask and provide instruction on putting on the mask if necessary.

Entering the Clinic

Patients will be required to sanitize or wash hands upon entry to clinic and if it is an initial appointment (new patient or first appointment post COVID-19), patients will need to review and sign the Informed Consent and COVID-19 Consent forms provided by your therapist. Patients will then provide payment for their treatment. Receipts will be sent digitally to the email address previously provided to the clinic. 

Entering the Treatment Room

Once payment is concluded, patients will be required to wash their hands again and reconfirm they are experiencing no symptoms of illness before they will gain entry to the treatment room. Once inside the treatment room, the interview and assessment portion of the treatment will commence. Once the assessment/discussion is complete  the patient will be given a sanitized bin to hold all of their belongings/clothes. The therapist will exit the treatment room, prepare for the treatment and knock and enter the treatment room once permission granted.

Treatment Conclusion

Once your massage treatment is completed and discussions with the therapist about home care are complete the patient will continue to wear their mask , exit the treatment room and wash their hands again. Patients will be able to rebook at this time.

Questions or Concerns?

Please contact the clinic at 604 431 0005 if you have any questions or concerns about any of our policies or procedures.

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